Phone
For quick questions, changing an appointment or clarifications around a job on the car.
Customer service · Car care in Oslo
Customer service at Noredetail
Questions about ceramic coating, PPF or professional polishing? We help with price, booking, changing an appointment, warranty and complaints.
How to contact us
Choose the way that suits you. We reply as quickly as possible – normally within one working day.
Send photos of the car, details about the paint or concrete questions about price and scope.
Contact form
Fill in the model, desired treatment and time – we contact you with a proposed solution.
How we work before, during and after the appointment
We try to be as tidy in the customer dialogue as in the car-care job itself. No surprises – neither on price nor on content.
Before the appointment
- You can send photos for a more precise recommendation and price.
- We confirm price, drop-off time and address in writing.
- Unsure whether the car needs 1-step or multi-stage polishing? We assess it together.
During the treatment
- If we find something extra (deep scratches, damage, etc.), we contact you before we do more than agreed.
- You get a message when the car is ready for collection.
After the treatment
- You get wash and maintenance advice for coating or PPF.
- If you are not satisfied, we want to know. We go through the car together and find a solution.
Frequently asked questions
Here are some common questions about customer service, price and expectations.
How do I change or cancel an appointment?
Get in touch as early as possible on +47 412 49 412 or email info@noredetail.no. For larger jobs we would like notice no later than 24 hours before arrival.
Can I get a price for ceramic coating or PPF by email?
Yes. Send registration number, model and preferably photos of the car. Tell us briefly what you want done, and we give a clear price estimate.
What do I do if I am not satisfied with the result?
Tell us. We would rather have an honest comment than an unhappy customer. Contact us and we look at the car together and explain what can be improved.
Do you have a warranty on ceramic coating and PPF?
We stand behind professional execution, and product terms follow the specific package and written agreement. Read more on the warranty page, or contact us if you have a case.
Read more about our car-care services
Here you find more detail on process, price level and who the treatments suit.
Ceramic coating
Long-lasting protection and easier washing. Suits new and well-kept cars.
PPF (Paint Protection Film)
Stone-chip protection with clear film on exposed areas or the whole car.
Professional polishing
Removes wash marks and dullness. Gives a more even, clear surface before coating.